Terms of Service

These Terms of Service ("Terms") govern your use of the Auto Haus Solutions website (autohaussolutions.com) and the services provided by Auto Haus Solutions LLC ("Auto Haus," "we," "us"), located at 85 Buford Dam Rd, Suite B, Cumming, GA 30040. By using our website or our services, you agree to these Terms.

1. Our Services

Auto Haus Solutions provides maintenance, diagnostics, and repair services for European and other vehicles, including oil changes, brake service, engine diagnostics, alignments, inspections, and performance work. The services listed on this website are a general description; the exact work your vehicle needs is determined after inspection.

2. Estimates and Authorization

We provide a written estimate before work begins, and we will not perform work beyond the approved estimate without your approval. If our inspection reveals additional work your vehicle needs, we will contact you with a revised estimate before proceeding. An estimate is based on the information available at the time; the final price may change if hidden damage or additional issues are found, and we will tell you before doing that work.

3. 15% Price-Beat Offer

Bring us a written repair quote from another shop for work we perform, and we will beat that quote by 15%. The quote must be a current, written quote for the same work. This offer applies as advertised and may change or end at any time; the terms in effect when you present the quote apply.

4. Pricing and Payment

Payment is due when your vehicle is picked up, unless we agree to other terms in writing. Prices on this website are for reference and may change. Financing may be available through Koalafi, subject to approval.

5. Warranty

Every repair we perform is backed by our 2-year / 24,000-mile warranty, in writing. If a covered repair fails within the warranty period, we will make it right. This warranty covers the repair work and the parts we installed. It does not cover damage caused by misuse, accidents, or unrelated failures, or normal wear of consumable items.

6. Parts

We use OEM or better parts. Where a part is unavailable from the original manufacturer, we will tell you what we are installing and why.

7. Appointments

You can book an appointment online or by calling (770) 897-3848. If you cannot make your appointment, please call us so we can offer the time to another customer. An appointment request is not confirmed until we confirm it with you.

8. Your Vehicle and Belongings

By leaving your vehicle with us, you confirm you are authorized to have the requested work done on it. Please remove personal belongings from your vehicle before your appointment; we are not responsible for items left in a vehicle. We will take reasonable care of your vehicle while it is with us.

9. Limitation of Liability

Our liability for any claim related to our services is limited to the amount you paid for the service at issue. Nothing in these Terms limits liability that cannot be limited under Georgia law.

10. Changes to These Terms

We may update these Terms from time to time. The version in effect when you use our services applies to that use. The "Last updated" date above shows when these Terms were last revised.

11. Governing Law and Contact

These Terms are governed by the laws of the State of Georgia. If you have questions about these Terms, contact us at Auto Haus Solutions LLC, 85 Buford Dam Rd, Suite B, Cumming, GA 30040, (770) 897-3848, or info@autohaussolutions.com.