Privacy Policy

Auto Haus Solutions LLC ("Auto Haus," "we," "us"), located at 85 Buford Dam Rd, Suite B, Cumming, GA 30040, operates the website autohaussolutions.com. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

1. Information We Collect

Information you provide: When you book an appointment, request an estimate, or contact us, you may provide your name, phone number, email address, and vehicle information (year, make, model, and service needed). When you message us, we receive the content of your messages.

Service records: When we work on your vehicle, we keep records of the services performed, parts installed, and amounts paid, as part of running the shop.

Payment information: Payments are processed by our payment processor (Square). We do not store full payment card numbers on our systems.

Website usage information: We use Google Analytics and Google Ads tools to understand how visitors use our website and how our ads perform. These tools may collect your IP address, device and browser information, and pages visited, including through cookies.

2. How We Use Your Information

We use your information to provide and confirm your services, respond to your messages and requests, send appointment and service reminders, keep service records, process payments, and improve our website and advertising. We do not use your information for purposes unrelated to our business without your consent.

3. Messages Through Google

If you message us through Google Search or Maps, your message may be answered by Google's AI messaging agent on our behalf for routine questions, such as our hours, location, and help with booking. Complex questions are passed to our team, and you can ask to speak with a person at any time. You can also always reach us directly at (770) 897-3848 or info@autohaussolutions.com.

4. Sharing Your Information

We do not sell your personal information. We share information only with the service providers we need to run the business — for example, our payment processor to take payments, and a financing provider (Koalafi) if you apply for financing — or when required by law. A financing application is only submitted with your consent.

5. Your Choices

You can opt out of Google Analytics by using Google's opt-out tools, and you can control cookies through your browser settings. If you would like us to access, correct, or delete the personal information we hold about you, contact us at info@autohaussolutions.com or (770) 897-3848 and we will handle your request.

6. Data Security and Retention

We take reasonable steps to protect your information and keep it only as long as needed for the services we provide and for our business records. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Children

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The version in effect when you use our website applies to that use. The "Last updated" date above shows when this policy was last revised.

9. Contact Us

If you have questions about this Privacy Policy, contact Auto Haus Solutions LLC, 85 Buford Dam Rd, Suite B, Cumming, GA 30040, (770) 897-3848, or info@autohaussolutions.com.